BENQ releases V2 firmware for XL2411Z, XL2420Z, XL2720Z

Posted Mar 14, 2014 by

BENQ just made an announcement for the V2 firmware for the BENQ Z-Series monitor. It is compatible with Blur Busters Strobe Utility – this utility allows adjusting (fix) the artifact discovered by Blur Busters.

UPDATE: Here are V2 Firmware upgrade instructions (if you already have a Z-Series), or alternatively, purchase Z-Series with V2 firmware preinstalled (if not purchased yet).

About Mark Rejhon

Also known as Chief Blur Buster. Founder of Blur Busters. Inventor of TestUFO. Read more about him on the About Mark page.

12 Comments For “BENQ releases V2 firmware for XL2411Z, XL2420Z, XL2720Z”

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cadave
Member
cadave

BenQ’s announcement is a joke. They said the blur reduction in the XL-Z monitors was optimized for gaming? (are they sure about that?) My XL2720Z looks worse with BenQ blur reduction on than if I just leave it off! I love the effective 4″ strip in the middle-top where it does work.

BenQ: ‘Regardless, the XL-Z line was released with the firmware version tested for the most optimal gaming experience. There is no need to upgrade the firmware for further improvement.’

Seriously? I wonder if they optimized the brightness glitch with the display-pivot software too. (adjusting brightness to maximum the display suddenly becomes much darker than it was right before adjusting it to 100% brightness, even if it was already at 100% brightness – just clicking on display pilot brightness slider makes the screen get darker).

BenQ: ‘…This is why we have looked into every detail of gaming displays, thoroughly evaluating and considering factors such as brightness, input lag and so on, and how these factors may affect various gaming scenarios, before we made the final decision on the setting of Motion Blur Reduction. The technology may not yet be perfect for every type of display usage, but it is without a doubt optimized for gaming. ‘

Look, BenQ -the issue isn’t whether the technology works or not it’s a matter of where it works, the synchronization is off on a majority of the screen. ‘…the technology may not yet be perfect for every type of display usage…’ this isn’t the problem, your skirting the issue now. The ghosting on the bottom of the screen isn’t bad – its horrible. I bought the monitor specifically for this feature, over requiring a hack on the Asus to achieve the same thing.
I have the V2 firmware downloaded, but I honestly dont know what firmware I’m even running at the moment (box says Nov 2013, monitor was purchased Feb 2014). Various tools like MonInfo and so forth give detailed info on the monitor but they lack any firmware information. I know there’s a service menu in these monitors but I have yet to get into it (does not appear to work on the XL2720Z holding buttons while turning on).

Im at a point of abandoning motion blur reduction altogether. I want the monitor to have the option to turn on and off AND adjust varying levels of intensity in the monitor’s menu with the new firmware and this was what I was under the impression that they were going to enable with the new ‘major’ release of the firmware. At this rate the XL2720Z is my first and last BenQ monitor.

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10 years 1 month ago
Mark Rejhon
Author
Mark Rejhon

cadave — I recognize your frustration. If you are able to use Blur Busters Strobe Utility, it will significantly improves the quality of BENQ Blur Reduction. Although I am not BENQ themselves, let me try to help out by answering the questions here:

All November manufactured units shipped with V1 firmware
Your monitor, being manufactured at the time it has been, would be running V1 firmware. You will need to install the V2 firmware (using an MSTAR ISP ugprader unit, or returning the monitor for servicing) to make your Z-Series compatible with Blur Busters Strobe Utility (requires V2), which allows you to adjust/fix the majority of the double-image issue.

For bringing up the service menu on BENQ, the steps are:
1. Turn off your monitor (tap power and then wait 5 seconds) if it is already on.
2. Cover the MENU touch button (the 4th touch button out of 5, excluding power touch button)
3. While covering the MENU touch button, tap the power button.
4. Nothing will happen for 2 seconds. Ignore this hesistation.
5. All lights will flash simultaneously.
6. Release your finger off the MENU touch button.
7. Monitor will power up. Wait for the monitor to power on.
8. When the monitor is displaying computer desktop, tap the MENU button
9. Service menu will appear, showing firmware version of your monitor.
If the service menu doesn’t show up, something might be wrong. But try the above first.

For installing V2 firmware:
Instructions are being posted shortly (for using an MSTAR ISP upgrader unit to install firmware). Then you use the Blur Busters Strobe Utility in conjunction with the V2 firmware, in order to adjust the crosstalk (double-image) issue. The Utility is released March 16th, 2014, along with V2 upgrade instructions.

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10 years 1 month ago
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